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How to shop online?

Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Cart by clicking the "Shopping Cart" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update" after all quantity adjustments have been made.

Resale

The merchandise sold on our site is intended for personal use only, and not for resale. We reserve the right to cancel orders that appear to be for resale purposes. All designs are copyright.

Item availability

The item availability is listed in the product details page. All colors and sizes available will be shown and available to add to the shopping bag. Colors and sizes that are unavailable will be grayed out. Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you would like to purchase, send us an e-mail and we will notify you when it becomes available.

Do you have sizing information?

We try to include as much accurate sizing information for each product as possible. We have also added a size charts link to every product in the product detail page. Reference the size charts to help determine your size when ordering. Because sizing and cut will vary between brands, please use this chart as a general guide to compare the various size scales. If you are between sizes or need assistance selecting the proper size, please contact Customer Service at promo@importfest.com

Which Payment Methods do you accept?

We accept PayPal.

How can I track my order?

You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. Orders valued at $50 or more will recieve a onfirmation with the tracking number for your package. You may check the status of your order at anytime by logging on to www.canadapost.ca with your tracking number.